segunda-feira, 13 de novembro de 2017

MY BIGGEST PARTY, MY BIGGEST CHALLENGE: TO COMMUNICATE THE FIRST SÃO PAULO OKTOBERFEST

I never imagined that one day I would manage the communication of the inauguration of the largest German party in the largest city of South America. Until then, my experience was associated to the challenges of communication in the competitive automotive industry, where I had already acted as manager of brand communication in the German companies Volkswagen and Mercedes-Benz and also with the American Chrysler, Jeep and Dodge brands. Not to mention my experience as a journalist for O Estado de São Paulo and business journalist for Gazeta Mercantil.

When I was invited by WGroup CEO, Walter Cavalheiro Filho, to be part of a team of professionals with huge experience in the many areas of the organization of an event that would take more than 75,000 people to Arena Anhembi, I knew that would be a historic challenge for all. For the company, for the sponsors and supporters, for the city of São Paulo and logically also for my own career.
From my first day as the São Paulo Oktoberfest Communication Manager, we had but just four months to establish another strong embrace of the German culture in the population of São Paulo.

According to the Brazil-Germany Chamber, São Paulo is the international city with the largest number of companies of German origin in the world. In Brazil, they account for approximately 10% of the country's industrial GDP. German participation in the technological and economic development of Brazil, and especially in São Paulo, is therefore not a small thing. It's absolutely gigantic. Therefore, in addition to all industrial cooperation, São Paulo also deserved a great cultural feast in the most Germanic style of all. That's what the event's organizers had in mind: a Brazilian entrepreneur, Walter, and a German top executive, Philipp Schiemer, CEO in Brazil of one of the most prestigious brands of the planet, Mercedes-Benz, who would also become the ambassador of the great party.

This story, this entrepreneurship, in short, this great party, in times of crisis in Brazil, needed to be well told, well reported and shared. We needed to make it clear that the German party was not just a great meeting where young people would meet to drink and shake the whole place. Like the traditional 200-year-old Munich party, it should be an event to welcome the whole family with safety, entertainment and harmony. This was my big challenge as a communications manager. In this pioneer edition, I knew I would not have a second chance to make a great first impression. Due to the short period of time, the vast majority of potentially sponsoring companies was already, in May, with their 2017 budget compromised.

The event would then be fully supported by private initiative and the volume of tickets. The party also had the fundamental institutional support of the Mayor of São Paulo João Doria, who valued very much the initiative that brought another great event to the city of many events. Very productive meetings with City Hall departments came to contribute decisively to the success of the event, such as special transport lines to facilitate public access to the event.

In addition to all the communication efforts that were already being made, I spoke with renowned journalist Cleide Silva, from the newspaper O Estado de São Paulo. She saw in this initiative an example of entrepreneurship that deserved to be shared with her readers. On August 28, exactly one month before the avant premiere of the event, we had the first major and comprehensive story published in the media. In almost a whole page story entitled Companies create an Oktoberfest for São Paulo, with a photo of the two main organizers dressed in typical German costumes, the journalist wrote about the initiative and the concept that would transform São Paulo Oktoberfest into one of the biggest events in the city, after the Carnival and the Motor Show.

Soon after, I went to meet Cleber Cândido, head of journalism production at TV Globo de São Paulo, to whom I presented the whole concept of the party. In a very gentle way, he listened and was very impressed by the size of the event. TV Globo, official party media, would decisively bring Sao Paulo Oktoberfest to the eyes and ears of thousands of families from all over the country. It was a great show of images and journalistic coverage.

São Paulo Oktoberfest's social media updated daily information on musical attractions, gastronomy, beverage labels, entertainment, supporters, tickets and mobility. The mascots, the jaguar Munica and the sloth Sampeca, circulated in the capital divulging the celebration. They gained the attention of the population and also space in social media. The royalty of the party was also winning the affection of the public. It was formed by a brunette Queen, a blonde Princess and another black Princess, valuing the concept of diversity represented in the slogan: Where the world meets and the city mingles.

The gates of the Anhembi Arena were opened on September 28th for the avant première of the big party, with the presence of authorities, sponsors, supporters and journalists. On that occasion, Mayor João Doria highlighted the creation of more than 1,200 direct and indirect jobs generated by the initiative. In their social media, more than positive messages about the party would exceed 480,000 views. The event was officially launched.

During all eight days of celebration, which began on September 29th, it was common to see up to three generations of families sitting at long tables savoring typical German dishes, rising to dance to the sound of lively music from that country, and experimenting with the most varied beverage labels that also followed the German recipe. Children, young people and the elderly also had fun at BierPark, the amusement park that was also part of the party.

Our specific app of the event put the whole program of the party in the hands of the public, facilitated the purchase of tickets and even served to the public to evaluate the drinks offered during the party. Press releases were also available with photos in the app press space. We also had specific times for OnLive during the liveliest moments of the party.

In total, in addition to a varied agenda of musics, more than 16 tons of typical dishes were consumed inside the Biertent. Outside of the tent, more than 10 tons of food were also consumed. Over 110,000 liters of beverages were consumed as well. The public of São Paulo took their education to the party. Therefore, there was no record of serious incidents that compromised the festive and family spirit of the first Sao Paulo Oktoberfest. This was the mood desired by the organization, which even the rains that fell in a few days could change. Germany thus gave a long embrace to the paulistano people.  

Ah, in terms of communication, we had a great result in the media and social media, thanks to an integrated strength with the partnership with the Communication agency Loures, with the support of TAG Comunicação. All major television newscasts highlighted  the event’s program. There was a lot of positive reports on websites, radios, social media and influencers who praised the creation, concept, organization and attractions of the first big German party in the city. São Paulo Oktoberfest has thus definitely entered into the official calendar of São Paulo until 2020. Based on the excellent experience of this first edition, we have no doubt that the 2018 event will be even better and bigger.

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